How can I install my Turbotax on MAC, when I've already purchased the software? Turbotax is offering no support.

I purchased and downloaded the EXE file (as TurboTax did not give me an option between MAC or PC), but I cannot use the software for MAC as the download is ONLY an .exe file. I tried to get a refund, but Turbotax is giving me no option to connect with a representative.

698

Moderator

Mar 29, 2025 10:13:39 AM

Unfortunately, TurboTax Desktop is only compatible with Windows 10/11, and won’t work on a Mac. However, you can use TurboTax Online with Mac OS computers.

If you bought TurboTax from a 3rd party retailer and need to request a refund, you can do so on this page: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559

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How can I install my Turbotax on MAC, when I've already purchased the software? Turbotax is offering no support.