Know what? I cannot continue trying to get any assistance from turbotax - I'm running out of time and will not be able to finish my tax returns. I never submitted partially completed returns to the CRA and am unable to even view my partially completed returns. Thanks for all your trouble. I don't believe I'll be able to get access to the returns and will
take an alternate method to complete my 2022 returns.
Please see this TurboTax FAQ if you are not able to find the return you are looking for: https://turbotax.community.intuit.ca/community/importing-transfering/help/why-can-t-i-find-my-turbotax-online-return/00/873627
Sorry to have taken so long to respond. Finally (I don't know how)...I got into the program and completed my return....It was quite simple once I found the partially completed tax form. Everything's all good Thank you!