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New Member
posted Mar 17, 2022 5:31:54 AM

I accidentally made a new account this year when starting my taxes. Is there a way to merge them to my old account or do I need to start over?

I used the CD version last year, so when I chose to do it online this year I went to set up an online account. When I changed to using the app on my phone instead of my laptop, I realized my last year's account was available. Can I merge the work I've done so far back to the old account that has my information? Or do I have to start over with the previous account?

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1 Replies
Level 3
Dec 8, 2022 5:46:06 PM

Unfortunately, you will not be able to merge the TurboTax Online to the TurboTax CD/Download version as they are two separate platforms. You will have to start over.
 
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