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New Member
posted Apr 29, 2024 11:22:45 AM

I am being charged $110 for a personal return. Does that mean I get an expert review?

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4 Replies
Intuit Alumni
Apr 29, 2024 11:46:10 AM

You have purchased TURBOTAX ASSIST & REVIEW where you will get unlimited, live advice from a real tax expert, plus a final review before you file.

 

How Assist & Review works

In TurboTax Live Assist & Review, how do I submit my return for review?

 

Thank you for choosing TurboTax. 

New Member
May 2, 2024 7:29:22 AM

I could not find any way to talk to a professional so I just filed. $110 seems like a waste of money. I wont't be using that feature again. 

New Member
May 2, 2024 7:30:54 AM

And as a matter of fact I thought that I have registered for the lower priced return but when I checked out I could not seem to return to that fee level. I feel your duped me into the extra money!!! Not good. 

Moderator
May 2, 2024 8:18:48 AM

We will be verifying your account. If you never used Assist & Review we will refund you the difference.

 

Thank you for choosing TurboTax.