I cannot pay for my Turbo tax products. I get the error "We are sorry, we are having trouble authorising your credit card." But I see the transaction on my credit card.
01221
1 Replies
kim-n
Returning Member
Apr 30, 2025 8:31:58 AM
Hi there, The charge you're seeing on your credit card is a hold amount, can you please try again in a few hours. If you are still having issues, please contact our phone support team as they will be able to assist you further.