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New Member
posted Oct 29, 2019 7:36:37 PM

I cannot scroll down on the payment screen, how can I contact you by phone to make my credit card payment?

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1 Best answer
New Member
Oct 29, 2019 7:36:40 PM
5 Replies
New Member
Oct 29, 2019 7:36:38 PM

This is just a community page for people to ask questions and for those that wish to answer or provide some experience with various issues.  This is not Turbo Tax customer service.  Contact Turbo Tax.

New Member
Oct 29, 2019 7:36:40 PM
New Member
Oct 29, 2019 7:36:42 PM

I was having issues with this too. Ensure that your mouse is inside the range of the popup dialog.

If all else fails try a different browser. I hope this helps.

New Member
Oct 29, 2019 7:36:44 PM

this did nothing to help and I used firefox and internet explorer on two different computers. obviously there is a tech issue.

New Member
Mar 3, 2020 10:50:02 AM

I had the same problem using Chrome.  I maximized the screen size in Chrome (upper right hand corner of Chrome).  I also had to move my tool bar from the bottom to the side to finally submit.