I cannot update my email to match my ID. I tried multiple times and ti falls back to the same email. there is no support on this company

It took many times to update my id and get the new one. I am trying to match my email, and i get the verification code; however, it falls back to the same old email over and over again. I tried dozen of times. how come I cannot update an email. what's wrong with this company.

1045

Moderator

Oct 9, 2025 6:43:10 AM

Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team for more assistance.

New Member

Oct 11, 2025 4:35:31 PM

it still doesn't work. I tried multiple times, with multiple browsers and different computers.

New Member

Oct 11, 2025 4:35:55 PM

can you just update my email?

Moderator

Oct 14, 2025 7:00:05 AM

I can't change any customer information, you'll need to contact our phone support team for more assistance.

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I cannot update my email to match my ID. I tried multiple times and ti falls back to the same email. there is no support on this company