I have been on hold on Sunday for 3 hours and today for 1 hr so far. All I need is a new activation code because how dare I buy a new computer . Answer the phone
Please answer your phones
041505
1 Best answer
Sally71
New Member
Oct 29, 2019 6:32:08 PM
I posted your question on the facebook page of TurboTax Canada. You will have an answer quickly.
Please email me at tax_support@intuit.com. Please include your Installation Key Code in the email, and we will reset the code for you. I do apologize for the long wait times. We can help you.
Thank you.
- Clint
jmhebron86
New Member
Oct 29, 2019 6:32:13 PM
I am sure they are answering the phones as quickly as possible, but did you ever think that since it is tax season everyone else is calling in too? Have a little patience.
Anonymous
Not applicable
Oct 29, 2019 6:32:14 PM
It doesn't really matter that it's tax time. 40 minutes is an unacceptable wait time for paid customer support.