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New Member
posted Feb 25, 2023 8:27:26 PM

I have the CD Download Version but I need the online version, is there a way to convert it. I only have a chomebook which does not support the download version

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Moderator
Feb 26, 2023 10:11:04 AM

No. The codes from TurboTax CD/Download will not work with TurboTax Online and vice-versa. If you bought the wrong product and need a refund, please use this form: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559