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New Member
posted Mar 6, 2024 5:57:13 PM

I installed turbotax on 1 PC but need to install on a 2nd one. Says the license code is associated with another account but i don't have a turbotax account?

How do I get one after the fact and link the license code to the new account so I can download to the 2nd computer?

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10 Replies
Moderator
Mar 7, 2024 6:12:23 AM

Are you using TurboTax Online or TurboTax CD/Download?

New Member
Mar 7, 2024 9:05:45 AM

Thanks for replying! All good, issue was resolved 😊

Intuit Alumni
Mar 7, 2024 9:07:42 AM

Thank you for the update.

 

Thank you for choosing TurboTax.

New Member
Mar 16, 2025 5:23:25 AM

how do i fix this

New Member
Mar 16, 2025 5:24:27 AM

bout from staples 

Moderator
Mar 16, 2025 2:23:17 PM

@leonarddowney If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

 

 

New Member
Mar 30, 2025 7:35:31 AM

I need to install TurboTax on another PC licence is telling me it is linked to another account how do I add my tax return

 

 

Moderator
Mar 30, 2025 6:13:19 PM

You will need to sign into the main account holder's account to download the software on a second computer. 1 account per license code. 

If you are downloading your software on a second computer, you will only be able to view your tax returns created on the first computer if you send your files over; otherwise, no one can see them on the second computer.

 

Thank you for choosing TurboTax.

New Member
Apr 12, 2025 8:12:24 PM

I'm using TurboTax that was an online download to my computer. Now I'd like to install it on a 2nd computer. Thanks!

Moderator
Apr 13, 2025 10:17:36 AM

@hazanjo You just need to install the software and login to the same account that you used when you entered the License Code on the first PC.