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New Member
posted May 21, 2020 12:09:26 PM

I prepared my return in March and now want to file it, but when I click Continue it takes me to where I start all over again like a new return. What do I do?

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Moderator
May 22, 2020 10:57:48 AM

Please clear your browser cache (or use a different browser), and try again. This FAQ has instructions on how to clear the cache in several popular browsers: https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-history/00/873530

 

This FAQ tells you how to submit your tax return to CRA using the NETFILE service in TurboTax Online: https://turbotax.community.intuit.ca/community/federal-taxes-netfile/help/in-the-online-edition-of-turbotax-how-do-i-submit-my-tax-return-to-cra-using-the-netfile-service/00/873715

 

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