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New Member
posted Apr 10, 2024 10:18:27 AM

I purchased standard turbo tax and found out afterwards that I can’t use it on my computer. Can I use turbo tax online with what I already purchased?

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1 Replies
Moderator
Apr 10, 2024 10:55:44 AM

No. The codes for TurboTax CD/Download will not work with TurboTax Online & vice-versa.  You can get a refund for the product you don't want by using the form on this page: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559