Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 22, 2024 12:35:06 PM

I purchased the 2023 Turbotax program for home and business through Amazon. The code I received to activate the account doesn't work no matter how many times I try.

Can I get a new code or at least a refund?

0 1 7819
1 Replies
Returning Member
Apr 30, 2024 7:48:16 AM

I'm sorry to hear the code is not working, please contact TurboTax customer support to resolve this issue - you can reach an expert following this link:

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P3E0x_CA_en_CA