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Returning Member
posted Mar 4, 2021 8:40:36 AM

I purchased the online edition for 2020 turbo tax but am unable to sign in - even after entering my User Id and password plus verification code

0 7 2017
7 Replies
Moderator
Mar 6, 2021 12:32:19 PM

If you are still not able to resolve this issue, please contact us by phone. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

New Member
Mar 9, 2021 4:48:31 PM

Re: I purchased the online edition for 2020 turbo tax but am unable to sign in - even after entering my User Id and password plus

New Member
Mar 29, 2021 7:26:30 AM

was working on it yesterday and got put out before I could send to CRA and print document. Tried again today and unable to to get my document from yesterday.

New Member
Apr 19, 2022 6:06:09 AM

require a key  number  purchased twice  april 17th  order  number   want to  file one  more tax  also purchased  got a key no  april  6th key number was no good

New Member
Apr 19, 2022 6:07:32 AM

email [email address removed]

Level 1
Apr 23, 2022 8:56:09 AM

Have put in the information multiple times but our file does not come up.  The system just keeps going around in circles.

Moderator
Apr 24, 2022 10:43:14 AM

 

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.