I re-opened it after 4 successful returns and it prompted - "TurboTax has encountered a corrupt or incompatible resource file. You must reinstall TurboTax."

I tried to re-install but it installation wouldn't go through.

2327

Level 15

Oct 30, 2019 11:34:18 PM

You'll need to contact our Customer Support team for this. Please follow the instructions below to reach an agent that can help get you up and running with your TurboTax 20.

https://turbotax.community.intuit.ca/replies/3152013

New Member

Apr 5, 2020 8:14:49 AM

how do i do that? i can't find a phone number.

Level 13

Apr 6, 2020 11:09:40 AM

Please use the following link to contact customer support, https://support.turbotax.intuit.ca/contact/.

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I re-opened it after 4 successful returns and it prompted - "TurboTax has encountered a corrupt or incompatible resource file. You must reinstall TurboTax."