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New Member
posted May 13, 2021 5:59:44 PM

I started a return with live assist & review option and i never used it and dont need it. i would like to just pay for basic version but it wont give me this option?

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1 Replies
Level 5
Nov 29, 2021 1:56:44 PM

Unfortunately, if you have accepted the Live Assist & Review option you cannot remove it, your only option is to start a new return.

 

If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter.

 

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