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New Member
posted Oct 31, 2019 5:32:34 PM

I want to refile my tax I submitted earlier this year for 2018, but I am unable to download my tax file to use the desktop application.

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Moderator
Jan 23, 2020 10:01:55 AM

If you are using TurboTax Online, the only thing you can download are PDF copies of your return, which TurboTax CD/Download can’t use. If you want to REFILE your return, you need to do it in TurboTax Online.

This FAQ has information on REFILE and how to do it in TurboTax Online: https://turbotax.community.intuit.ca/community/tax-topics/help/what-is-refile/00/873779

 

If you have TurboTax Live Assist & Review, here is how to talk to a Tax Expert: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assist-review-how-do-i-talk-to-a-tax-expert/00/873764