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New Member
posted Apr 28, 2024 4:38:59 AM

So I recently filed my taxes with turbo tax and it showed my return would be $3,031.17 But surprisingly when I checked my CRA account I see that I was refunded $1,336.5

Am just wondering how does that even happen yet i was in fact assisted by an expert. We did the review and all was good. So why am i getting a return less than what turbo tax initially calculated? Answers please

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1 Replies
Intuit Alumni
Apr 29, 2024 10:03:33 AM

The Canada Revenue Agency (CRA) will be sending you a Notice of Assessment (NOA) with the explanation as to why the calculation was different after their assessment. Sometimes the CRA has access to a forgotten information slip entered in your file or other information that may has not been entered. Once you have reviewed this on the NOA and perhaps with the CRA and if you still believe there may have been a calculation error please see our TurboTax FAQ: How do I submit a claim under the TurboTax 100% Accurate, Expert Approved Guarantee?

 

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