Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Apr 1, 2023 3:58:24 PM

Turbotax charges me for a full price upgrade to Premier from Deluxe for both myself and my spouse. I only have the requirement to upgrade due to T3 slip I was unaware of.

I purchased Deluxe version with a code.

0 1 436
1 Replies
Level 3
Apr 3, 2023 1:11:51 PM

When you do a spousal return and there is an upgrade required, both returns will be upgraded for the software to be able to optimize your returns to minimize your overall taxes owed, and maximize refunds and tax credits where possible. TurboTax is taking extra steps to ensure you have access to the right tools and support specific to your tax needs. There have been changes made to TurboTax Online. Please see these TurboTax FAQs for more information:

Why did I have to upgrade my TurboTax Online edition?

Who can file for free using TurboTax?

 

Because you have a T3 slip, you may be upgraded to help claim expenses you’re entitled to, but might not know about. TurboTax guarantees that you’ll get your maximum refund or pay the lowest taxes owed.

 

For more information, please contact TurboTax support team. 

 

Thank you for choosing TurboTax. Contact Us