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New Member
posted Apr 21, 2025 1:41:48 PM

"We are sorry, we are having trouble authorising your credit card. Please verify your billing address, card number, and CVV and try again."

Trying to pay but always getting this message. I've tried many different credit cards (pre-paid or not)

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Moderator
Apr 22, 2025 12:27:40 PM

Please contact our phone support team as they will be able to assist you further.

 

Note: You need a Canadian or US Credit card to pay for TurboTax Online. However, you can also use the mobile app and pay using Google Pay/Apple Pay.