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posted Apr 29, 2023 6:46:16 AM

When doing taxes I encouintered a corrupt file it told me to re-install, I tried and the re-install told me a file was corrupted and I must re-installl I had to submit my return by mail Submitted taxes with a corrupt file and CRA accepted the return

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1 Replies
Level 1
May 1, 2023 11:25:21 AM

Hello

Sorry to hear about the trouble you had. Should you want to discuss it further, please contact customer support: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P3E0x_CA_en_CA#M19