So delighted that you have a feedback for us. Please feel free to share your feedback on this post. Alternatively you may also contact us using the form and leave us a feedback there - TurboTax Contact Form.
Thank you for helping us evolve and be more user-friendly.
If you require further assistance please contact our phone support team for further assistance or contact us directly on Facebook or Twitter.
Good Day,
My husband and I have used your product for many tax seasons and were always happy with the value we received for the cost. However, this year we were appalled when we had to pay $145.00 to file our 4 tax returns, which included our two children's, online. How can you offer new clients such a low introductory offer and then charge an exuberant amount for clients which have been faithful to your product for many years?
To say the least, we will be shopping for a new product for next years tax season.
With regards from a very dissatisfied loyal customer.
Shelley Frick