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New Member
posted Apr 1, 2023 7:51:56 PM

I am a non-resident of Canada. Can TurboTax Canada help me file my return in Canada, or do I need to be a Canadian resident?

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3 Replies
Level 4
Apr 1, 2023 8:11:09 PM

If you’re a non-resident or a deemed non-resident of Canada, you will not be able to NETFILE your tax return. You will have to print and mail or fax it to the CRA. (Fax is a temporary measure due to the long international mail delays).

 

To learn more, please visit TurboTax webpage: The Ultimate Tax Guide For Non-Residents

 

Thank you for choosing TurboTax!

New Member
Apr 2, 2023 7:57:36 AM

It does not appear that TurboTax can help me as a non-resident.  I believe non-residents need to file on form 5013 which I don't believe TurboTax offers.  I wish TurboTax made this clearer before I spent a lot of time entering my information to populate the T1 forms (which I don't believe have any use for me).  I'll be requesting a refund.  

Level 4
Apr 2, 2023 2:58:44 PM

You can request a refund for your TurboTax product(s) within 60 days of the original purchase date by clicking on the following link: How do I get a refund for a TurboTax product? and fill out the form. If further help is needed please contact our phone support team to help resolve the issue. To contact them, please follow this link: Contact Us. 
Thank you for choosing TurboTax!