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Intuit
posted Oct 28, 2019 6:25:33 PM

How do I remove or change the password on a password-protected return in TurboTax CD/Download?

Note: This content applies to TurboTax CD/Download editions only. TurboTax Support can't unlock password-protected returns, so if you’ve forgotten your password, your return is permanently inaccessible.

To remove a password:

  1. Open the password-protected return
  2. From the File menu, select Set Password
  3. Select Remove
  4. From the File menu, select Save

To change a password:

  1. Open the password-protected return
  2. From the File menu, select Set Password
  3. Enter a new password and select Save
  4. Reenter your password and select Confirm
  5. From the File menu, select Save

Related information

How do I set a password on a tax return?

How do I change my password in TurboTax Online?

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