Note: This content applies to TurboTax CD/Download editions only. TurboTax Support can't unlock password-protected returns, so if you’ve forgotten your password, your return is permanently inaccessible.
To remove a password:
- Open the password-protected return
- From the File menu, select Set Password
- Select Remove
- From the File menu, select Save
To change a password:
- Open the password-protected return
- From the File menu, select Set Password
- Enter a new password and select Save
- Reenter your password and select Confirm
- From the File menu, select Save
Related information
How do I set a password on a tax return?
How do I change my password in TurboTax Online?