If you've forgotten or need to change your password in TurboTax Online, select the year of the software you are using, then follow the instructions provided:
Instructions for TurboTax 2022
- Go to the TurboTax website.
- Sign in with your user ID and password.
- Select Continue next to any return.
- Select Account Settings from the menu.
- Select the option for Sign in and Security.
- Select the arrow to the right of Password.
- Enter and confirm your new password in the appropriate fields.
- Select Save.
Instructions for TurboTax 2021 and 2020
- Go to the TurboTax products for previous tax years page.
- Select the relevant tax year, then select Continue my 20XX return (with 20XX being the tax year).
- Sign in with your user ID and password.
- In TurboTax, select Account Settings from the menu .
- Select Edit in the Password section.
- Enter your new password and current password in the appropriate fields.
- Select Save.
Instructions for TurboTax 2019 and previous tax years
Note: TurboTax is now only available as a download version for the 2017 and earlier tax years.
- Go to the TurboTax products for previous tax years page.
- Select a tax year and the software you wish to download.
- Follow the prompts for installing the software.
- Once in TurboTax, select Continue next to any return.
- Select Tools from the TurboTax menu.
- Select Refresh Account from the drop-down menu that appears on the screen.
- Select Edit in the Password section.
- Enter your new password and your current password in the appropriate fields.