How to print my netfiled 2020 return I did pay for Turbotax 2020.

This FAQ tells you how to save/print a copy of your tax return in TurboTax Online: https://turbotax.community.intuit.ca/community/tax-return-print-save/help/in-the-online-edition-of-turbotax-how-do-i-print-a-copy-of-my-tax-return/00/873651

This FAQ tells you how to print a copy of your return in TurboTax CD/Download: https://turbotax.community.intuit.ca/community/tax-return-print-save/help/in-the-cd-download-edition-of-turbotax-how-do-i-print-a-copy-of-my-tax-return/00/873745

Susan, i tried step by step to view, download pdf and print my 2020 tax. No matter what I get a screen that informs me Turbotax keeps and saves my data for 7 years. I do want my own paper copy, however, as I need to make a supplementary payment and cannot see my pdf. The screen asks me if I want to download but when selecting that option it does not download. 
i have never had such a cumbersome, unhelpful and ineffective Turbo tax, Intuit experience. Please help me download the pdf and print my file for 2020

thank you