SmartLook is a one-way video technology that lets you connect and share your screen with a live tax expert. While the expert can view your TurboTax screen, rest assured that they won’t see you, your home, or any of your screen's content outside of TurboTax.
To access SmartLook while on call with a tax expert, simply select Shift and Enter on your keyboard. A code will appear that will allow you to seamlessly share your TurboTax screen.
Note: TurboTax Live products are available for purchase only during the tax season.