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Returning Member
posted Apr 27, 2021 11:57:02 AM

How do i switch from online version to their software? I already made aan account earlier and was half way through when i realzied the software version is better.

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1 Replies
Level 6
Jun 22, 2021 1:01:06 PM

You can request a refund for your online product if you have already paid, and then purchase the CD/Download version. However, be aware that you will have to start your return over, as there is no way to move a return from the Online version to the Desktop version.

 

Here are the ways you can request a refund: 

How do I get a refund for a TurboTax product?

 

You can buy TurboTax CD/Download here: 

Tell us about yourself, and we'll recommend the right solution

 

 

Thank you for choosing TurboTax. If you have further questions, please feel free to contact us