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New Member
posted Feb 23, 2024 7:55:11 PM

How do you cancel Deluxe Product Support regarding using the turbo tax product?

This Deluxe feature for $21 says it is 'what I have now'.  I don't know how that got chosen.  I don't require it.   Thks.

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1 Replies
Moderator
Feb 24, 2024 11:10:23 AM

Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product. 

 

To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.

 

Please see this TurboTax FAQ for more information on who can use Free:

Who can file for free using TurboTax?