Please try clearing your browser cache (or use a different browser), and try again. This FAQ has instructions on how to clear the cache in several popular browsers: https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-history/00/873530
If this doesn’t resolve the issue, please contact us by phone. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.