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New Member
posted Oct 29, 2019 11:22:43 PM

I am using the free MAC version. I have entered my basic information. The software does not ask whether I have T4 income, RRSP contributions etc. It says I have no income

The only forms displayed are the two BC tax one. I have gone through and triple checked the information to ensure all the boxes that should be check have been.

But each time I end up not being asked or able to add my income and deductions.

Could the question about Canadian citizen be causing this problem.  I am a permanent resident, but not yet Canadian citizen so checked no to that question. 




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1 Best answer
New Member
Oct 29, 2019 11:22:44 PM

Thank you for your question.

If you’re using TurboTax Free to prepare your tax return, you’ll have to add your T-slips, forms, tax credits and deductions yourself. The EasyStep® Interview, which guides you through each step of creating your tax return, is not included with TurboTax Free, like it is in paid editions of TurboTax. Kindly follow the steps found in this link for the complete directions: https://turbotax.community.intuit.ca/questions/1347666-in-turbotax-free-how-do-i-add-slips-forms-tax...

You can find more information about which slips and credits you can include using this link: https://turbotax.community.intuit.ca/questions/1355764-what-slips-and-credits-should-i-add-to-my-tax...


1 Replies
New Member
Oct 29, 2019 11:22:44 PM

Thank you for your question.

If you’re using TurboTax Free to prepare your tax return, you’ll have to add your T-slips, forms, tax credits and deductions yourself. The EasyStep® Interview, which guides you through each step of creating your tax return, is not included with TurboTax Free, like it is in paid editions of TurboTax. Kindly follow the steps found in this link for the complete directions: https://turbotax.community.intuit.ca/questions/1347666-in-turbotax-free-how-do-i-add-slips-forms-tax...

You can find more information about which slips and credits you can include using this link: https://turbotax.community.intuit.ca/questions/1355764-what-slips-and-credits-should-i-add-to-my-tax...