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New Member
posted May 23, 2021 4:51:51 PM

The software will not except my social insurance number but will except my wife’s social insurance number. What do I do? Do I played dumb and use my

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1 Replies
Level 5
Nov 9, 2021 7:40:38 PM

If they are accepting your wife's SIN number and not yours- and you are completing a joint return- it is possible that you are under your wife's information. 

If not, please contact our phone support team who can view your screen and verify what the error is.

 

If you require further assistance please contact our phone support team for further assistance or contact us directly on Facebook or Twitter