What is TurboTax Live?

TurboTax Live is a service available for both the online and desktop versions of TurboTax that offers you help and guidance from a tax expert when preparing your taxes. This service gives you access to tax experts whenever you need assistance, and you can even talk to a tax expert live while reviewing your return together.

All TurboTax Live products provide help from a tax expert when you have questions about your return.

Expert Review: At your request, a tax expert will review your return before filing.

Live Review: Have your return reviewed using SmartLook (a one-way video where you can see the tax expert on your screen, but they can’t see you) or by phone.

Live Assist: A tax expert will assist you in filing your return, or offer advice during the process.

Full Service: A tax expert will both prepare and file your return for you. If you have all your documents ready, the Full Service expert can prepare your return in a matter of days.

100% Accurate Expert Approved Guarantee

We want you to feel 100% confident when you file, so we offer the following guarantee: if you pay a CRA, Revenu Québec, or interest penalty because of an error that a TurboTax tax expert made, we'll pay you the penalty plus interest.