Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Mar 4, 2020 8:30:35 AM

Activation Code

Hi Dear,

I Have a TurboTax on line standard, and then I tried to finish my Income tax and at the end is not accepting the Activation Code, it said is invalid. What can I do ?

0 8 2498
8 Replies
Returning Member
Mar 10, 2020 9:05:29 AM

activation code is not accepted.

New Member
Mar 14, 2020 3:15:12 PM

I have a activation code but it is not accepting it when I try to finalize my taxes 

Moderator
Mar 18, 2020 3:59:14 PM

For help with code issues, please message us on social media or contact us by phone.

 

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

 

We are on Twitter at: https://twitter.com/messages/19496097-385034351

 

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

New Member
Mar 27, 2020 9:19:00 AM

will not accept pre-paid code

Returning Member
Apr 5, 2020 8:20:36 AM

The activation code in the box I bought at Costco won’t allow me to pay and proceed to file my returns 

New Member
May 3, 2020 3:51:12 PM

Where is it in your program to put in the activation.  I am so pissed I will never use you again. I don't know why you have made it so hard to find the place to put in your activation code

Level 15
May 5, 2020 1:41:22 PM
New Member
Mar 26, 2022 8:40:02 AM

the activation code for my 2021 turbotax deluxe edition claims to be invalid - purchased  Jan 8/22

I have tried several attempts, I know it's not entry