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New Member
posted Feb 23, 2020 2:15:43 PM

Bought a disc version, but don't have a disc drive on my new laptop.

Can I get and install TurboTax from the website and activate using the info from the box version that I purchased already at no extra cost?

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7 Replies
New Member
Feb 23, 2020 3:15:59 PM

Figured it out.

New Member
Feb 25, 2020 6:46:39 PM

please assist if resloved

 

Moderator
Feb 29, 2020 11:57:29 AM
New Member
Mar 12, 2020 6:28:35 PM

hi i bought disc at staples but i dont have disc on my computer how do i use activation code

Moderator
Mar 13, 2020 11:40:38 AM
New Member
Mar 22, 2020 4:35:12 PM

Your web site says to call an advisor once you have a Turbotax inuit account.

I have done that .

I have used Turbotax for over 5 years . Never a problem before this year .

I buy it at Staples .

I'm calling to get help to install .

I have the 2019 Key .

 

Lou Nuspl     [phone number removed] or Home [phone number removed] .

 

Level 15
Mar 25, 2020 5:25:15 PM

If you are using the TurboTax CD/download version - This is where you will download your software and use your 21 digit IKC code.

 

Please note that this year you will need to skip the "Register your product" we are aware of this error and our Production team is trying to get it resolved as soon as possible. Therefore you can skip that part get your returns completed and filed and at a later date, you can go back and register your software.