I have been trying to open my 2021 tax return but get the following message; "please wait while we verify everything is up to date...". The message then disappears and the program does not open. Didn't have a problem originally.
Any suggestions?
Please try rebooting your computer. If that doesn’t work, please try uninstalling the program and then use the download from our website to reinstall it. You can download TurboTax from this FAQ: Where can I download the CD/download edition of TurboTax?
If you are still not able to resolve the issue, please contact our phone support team at 1-888-829-8608 for more help.
@virgin2123 Did you use TurboTax CD/Download or TurboTax Online?
I have tried your solution and still get the same response and turbo tax does not open. Is it possible that some thing on my computer is preventing the program opening?\
Roy39
All I get is a robot providing web sites I can not open, and does not address my problem and it is impossible to get a live body to help me.
Roy
To go into your 2021 return, please click on: 2021 Year 2021 - TurboTax Basic, Standard, Premier, 20 Returns, Home & Business in our TurboTax FAQ: Where can I get the Download edition of TurboTax?
Thank you for choosing our TurboTax.