We can help you with this. Whether you are using our TurboTax Online or CD/Download version, please follow the links below relating to your version of choice to receive the guidance you need.
For the Online software:
In the online edition of TurboTax, how do I use a prepayment code?
For the Download software:
Understanding your TurboTax product licence code
If you still need guidance, we believe your best option is to contact our telephone support team for further assistance please call 1-888-829-8608.
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