Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Aug 24, 2023 2:53:08 PM

downloading

I had 2022 Standard version of Turbotax on my desktop from earlier this year.  Today I purchased the Premier 2022 version for taxes and it went through a download process but there is not a separate icon on the desktop for the new program and I dont see it included in the previous standard one anywhere.  That one still says standard when I open it so does not appear to have upgraded to premier either.  What happened to the new premier version I just paid for?

0 1 374
1 Replies
Moderator
Sep 26, 2023 12:14:47 PM

Did you happen to figure out the issue with your download? If not, please contact our phone support team who can view your screen and assist you further.


Thank you for choosing TurboTax.