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New Member
posted Jan 2, 2024 9:21:53 AM

free

I thought it was free to do my tax return myself, now I have a charge for $80.98 that I must pay before I can file. Why is this advertised as free? I did not have my return reviewed by an expert. I did it all myself. Do I need to pay or did I do it wrong somewhere and accidentally choose a paid option? How do I fix this.

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Moderator
Jan 2, 2024 9:50:19 AM

The price of TurboTax Online is based on what you have on your return. You can *start* for free, but depending on what your tax situation is, your return may not be free. 

 

Please see this TurboTax FAQ for more information on who can use Free:

Who can file for free using TurboTax?