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Level 3
posted Jan 21, 2023 8:49:03 AM

How Do I Enter Ontario Seniors Care At Home Tax Credit

Ontario Seniors Care At Home Tax Credit
https://www.ontario.ca/page/ontario-seniors-care-home-tax-credit

Apologies, I must be missing something. But as of this post today, Jan 21, 2023, I can't find the checkbox in Provincial Profile, to enable and enter the eligible amounts paid for the 2022 Ontario Seniors Care At Home Tax Credit (see screen grab below).



However, the Ontario Seniors Care At Home Tax Credit is visible as a line item in the Provincial Summary when you finish stepping through the Provincial Profile entry steps. (see screen grab below)

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3 Best answers
Moderator
Jan 21, 2023 10:46:50 AM

Unfortunately, the process for applying for the Ontario Seniors Care at Home Tax Credit in TurboTax hasn’t been finalized yet. It should be available in February when filing your return using NETFILE or printing will also become available.

Moderator
Feb 20, 2023 1:24:57 PM

The new refundable Care at Home Tax Credit allows senior residents of Ontario aged 70 and older to claim 25% of up to $6,000 in eligible medical expenses, for a maximum credit of $1,500. Medical expenses claimed under the federal medical expenses credit can also be claimed for the Ontario credit. 

Once you enter your medical expenses and if you are eligible you will see the amount of the credit transferred to the Provincial side. You will not have to enter an amount or check off that you are claiming this credit as it is automatically transferred from the Federal medical expense page. 

 

Thank you for choosing TurboTax.

Level 3
Feb 28, 2023 7:28:12 PM

I called CRA today and asked a senior agent to satisfy my curiosity. They stated that yes, all of the Federal/Provincial Medical Claim expense types, and their eligible total in a return, can be used when claiming the Ontario Seniors Care At Home Tax Credit.

This is consistent with what the TurboTax folks state above; where TurboTax simply uses all eligible medical expenses to automatically calculate the OSCAHTC.

It's only this Ontario page below in my opinion that makes it somewhat confusing (at least it was to me) - by just listing 10 bullet pointed expense types. In my opinion they shouldn't list anything; and instead just provide their link to the CRA page with all the Federal/Provincial medical expenses.
https://www.ontario.ca/page/ontario-seniors-care-home-tax-credit

20 Replies
Moderator
Jan 21, 2023 10:46:50 AM

Unfortunately, the process for applying for the Ontario Seniors Care at Home Tax Credit in TurboTax hasn’t been finalized yet. It should be available in February when filing your return using NETFILE or printing will also become available.

Level 3
Feb 4, 2023 9:22:15 PM

Hi,

Do you know when in February NETFILE/Print and thus this tax credit will be available to enter? Is there a separate post which I can follow for the Tax Year 2022 availability for NETFILE/Print? Thanks.

Moderator
Feb 5, 2023 10:24:20 AM

The Ontario Seniors Care At Home Tax Credit is available right now in both TurboTax Online and TurboTax CD/Download. You will be able to check it off in the Provincial section and fill out the page as you go through the interview.

 

The Canada Revenue Agency (CRA)’s NETFILE Service for the 2022 tax year will open on Monday, February 20, 2023 at 12:00:00 a.m. Eastern Standard Time. You will be able to print or file your return at that time. 

Level 3
Feb 11, 2023 3:05:34 PM

As of today, Feb 11th, 2023 on TurboTax Online I don't observe the Ontario Seniors Care At Home Tax Credit Checkbox or that choice on this page, if this is where it's supposed to be:

Moderator
Feb 13, 2023 3:40:10 PM

Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

 

Level 3
Feb 14, 2023 8:19:34 PM

I'm not talking about that tax credit, yes - it's visible in both of our TurboTax Online views.
https://www.ontario.ca/page/seniors-home-safety-tax-credit

This post has always been talking about this tax credit, it's missing in both your view and my view of that Provincial checkbox page:
https://www.ontario.ca/page/ontario-seniors-care-home-tax-credit

Moderator
Feb 20, 2023 1:24:57 PM

The new refundable Care at Home Tax Credit allows senior residents of Ontario aged 70 and older to claim 25% of up to $6,000 in eligible medical expenses, for a maximum credit of $1,500. Medical expenses claimed under the federal medical expenses credit can also be claimed for the Ontario credit. 

Once you enter your medical expenses and if you are eligible you will see the amount of the credit transferred to the Provincial side. You will not have to enter an amount or check off that you are claiming this credit as it is automatically transferred from the Federal medical expense page. 

 

Thank you for choosing TurboTax.

Level 3
Feb 22, 2023 5:27:14 AM

Ok, thanks for that reply. Yes, I called a TurboTax support agent on the weekend and they said they'd escalate and that I should check online mid week after this Monday when NETFILE became available. I checked this morning and as you indicated, there was no change. The Ontario Seniors Care At Home Tax Credit check box is not visible in the Provincial Profile page, but is visible as a line item in the Provincial Summary, as it was since my first enquiry.

My  suggestion is to add your explanation below, in a light blue "info" notification banner at the top of the Provincial Profile:

"If you enter an eligible Medical Expense (eg. dental) which is also eligible for the Ontario Seniors Care At Home Tax Credit, that claim will be automatically transferred to your Provincial Summary page. There is no selection required on this Provincial Profile for the Ontario Seniors Care At Home Tax Credit".

To ask though - have you reviewed the examples of all eligible categories for the Ontario Seniors Care At Home Tax Credit (see my link in my last reply), and confirmed they are all included as eligible Federal Medical Expenses? I assume / hope they are, as the Federal Medical Expenses would have to include all of them for the workflow you describe to work. And somehow(?) TurboTax has to know which of those elgiible expenses to 'cherry pick' to use for the Ontario Seniors Care At Home Tax Credit.

I've no idea how it can do that with precision(?), since there always have been very limited drop down category selection choices in the Medical Expenses claim. eg. "Prescriptions". "Other".

Level 3
Feb 22, 2023 8:21:58 AM

And I think this is what makes the province's Ontario Seniors Care At Home Tax Credit page so confusing? They say "..can be claimed". As though it is a separate set, or subset of eligible care expenses - versus a totally different set or superset for the federal Medical claims (which based on what you say, and based on the limited drop down choices in TurboTax for federal Medical expenses, it's can only be _all of them?).

And then on this page below the province bullet points only 10 items. Rather than them simply saying like what you say TurboTax is doing(?) which is: "if you have eligible medical claims, you can apply an Ontario Seniors Care At Home provincial tax credit on your provincial return equivalent to 25% of your eligible Federal medical claims".

They could condense this entire provincial page below down to that one sentence ^ above and simply link to the table of Federal medical claims. Again - assuming all eligible Federal medical claims are used to determine the this Ontario Seniors Care At Home Tax Credit.
https://www.ontario.ca/page/ontario-seniors-care-home-tax-credit


Level 3
Feb 28, 2023 7:28:12 PM

I called CRA today and asked a senior agent to satisfy my curiosity. They stated that yes, all of the Federal/Provincial Medical Claim expense types, and their eligible total in a return, can be used when claiming the Ontario Seniors Care At Home Tax Credit.

This is consistent with what the TurboTax folks state above; where TurboTax simply uses all eligible medical expenses to automatically calculate the OSCAHTC.

It's only this Ontario page below in my opinion that makes it somewhat confusing (at least it was to me) - by just listing 10 bullet pointed expense types. In my opinion they shouldn't list anything; and instead just provide their link to the CRA page with all the Federal/Provincial medical expenses.
https://www.ontario.ca/page/ontario-seniors-care-home-tax-credit

Intuit Alumni
Mar 1, 2023 7:42:22 AM

Thank you for your feedback, we value your opinion and will share this information with the proper TurboTax team.

Thank you for choosing TurboTax.

New Member
Mar 2, 2023 1:33:33 PM

My copy of Turbo Tax does not give the option of opting in/out to the Seniors Care at home tax credit and as my mother resides in a retirement home I am pretty sure that she is not eligible for the credit but Turbo Tax is automatically claiming the credit on her return. How do I opt out of it if she is not eligible?

Level 2
Mar 23, 2023 7:27:30 AM

In the PC Desktop version of Turbotax, the Ontario Seniors Care at Home Credit is being incorrectly applied - even when the residence is checked off as a LTC facility.  On Form ON479 it automatically fills in the Medical Expenses and calculates a $1500 credit which does not apply for residents in LTC facilities.  The previous answers to this question only apply to the Online version of Turbotax.    How do you turn this off in the Desktop Version of the software?

Level 3
Mar 23, 2023 8:08:16 AM

Personally I would suggest opening a separate post for your question, since it is different / specific to your workflow and TurboTax version.

New Member
May 1, 2023 10:10:13 AM

HOME SAFETY TAX CREDIT IS A DIFFERENT CREDIT.  I AM LOOKING FOR SENIORS CARE STAY AT HOME CREDIT.  IT STILL DOES NOT SHOW UP AS OF MAY 1st 2023.  I need to access this by today

New Member
May 1, 2023 10:11:12 AM

That's not the correct CREDIT you have the arrow pointing to.  That's a different one - not the Stay at home Care one

New Member
May 1, 2023 10:13:29 AM

It is still not available as of May 1st - please help.  I need to access this before sending

Moderator
May 1, 2023 5:07:00 PM

@bathomas  Are you using TurboTax CD/Download or TurboTax Online?

New Member
Apr 6, 2024 8:30:18 AM

April 6 2024 and the my Inuit Turbotax standard for 2023 doesn't have the Ontario Seniors Care at Home tax credit in it. There is no option to tick in the provincial profile? This is unacceptable. What is going on. I just did an update today and it's still not there? The filing deadline is in 3 weeks. 

Level 3
Apr 6, 2024 9:54:27 AM

Don't know if it's still relevant to the 2023 return, but for the 2022 return (which is the subject of this original thread) see the 2nd paragraph in my reply above:

https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-how-do-i-enter-ontario-seniors-care-at-home-tax-credit/01/2920892/highlight/true#M22359