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Level 1
posted Jan 22, 2024 9:41:47 AM

How to use TurboTax on a Mac

Hello,  I recently purchased a MAC.  I had previously purchased the TurboTax Standard product with CD and download option.  I seem to be having difficulty figuring out how to get this going on my new computer.  I expect there is a way to get the 8 return limit on a MAC?  It referenced using an online version but that looks like it charges you for each individual return you submit.  I do 6 returns typically.  Can you tell me how to do this?

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13 Replies
Intuit Alumni
Jan 22, 2024 10:00:31 AM

Unfortunately, we don’t have a downloadable version available for MAC OS. For people who don’t have a Windows computer, we have TurboTax Online, which will work on almost anything that has a modern browser. We also have an app for iOS in Apple’s app store. However, the code for TurboTax CD/Download will not work with these products. 

 

You can file up to 20 returns per account per tax year. Here's how to add a new return in TurboTax Online. You pay for a return when you're ready to file.

 

You can use the form on this FAQ to request a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...

 

Thank you for choosing TurboTax.

Level 1
Jan 22, 2024 7:13:21 PM

Wow,  that seems very short-sighted.

Moderator
Jan 23, 2024 5:29:57 AM

Thank you for your feedback. Please complete the refund form, so that you can purchase the TurboTax Online. 

 

Thank you for choosing TurboTax.

New Member
Apr 14, 2024 1:47:12 PM

I have the same question as the one you responded to and I notice that you did not fully answer the question posed.  Do Mac users have to pay by return ($21 per return) or its there an ability to get a an 8 return package for a discounted price similar to PC users?  

Moderator
Apr 14, 2024 2:06:30 PM

@Cookiemonster71 

 

3rd party retailers such as Costco, Walmart, Staples and others sell multi-return packages for Turbo Tax Online.

 

And while we only support TurboTax CD/Download on Windows 10 & 11 PCs,, there are ways to get Windows software running on MacOS computers.

New Member
Apr 21, 2024 9:00:04 AM

I recently moved to a Mac computer and find myself in the same "no download" boat.  Workaround--Mac users can install a trial of Parallels software to "run Windows on a Mac". Not ideal, but it's an option if you've purchased the TurboTax box. 

New Member
Apr 23, 2024 6:21:35 PM

What I find hard to understand is why TurboTax will not offer the same package on a Mac as it does on a PC.

Why do I have to pay $180 for 20 returns when I only need 5?  IS IT HARDER TO OFFER A ONLINE FAMILY PACKAGE FOR $40 FOR 8 RETURNS.  YOU DO IT FOR 20 RETURNS.    With the PC you can download a version for $40 for 8 returns. 

 

 

Moderator
Apr 24, 2024 10:52:51 AM

You can see that we do offer our TurboTax software at retailers which includes multiple Online returns. 

We understand and hear our customers when asking about having a Desktop version of TurboTax Canada, we are hoping that in the future this will be available. 

 

Thank you for choosing TurboTax.

New Member
May 15, 2024 11:36:01 AM

How do I install Turbo Tax on my Mac Pro

New Member
May 15, 2024 11:38:11 AM

I don't want to file on line how can I use Turbo tax

Moderator
May 16, 2024 6:26:17 AM

Unfortunately, you can't use TurboTax Desktop/Download on a MAC computer as it is not compatible. When using a MAC computer you need to use TurboTax Online.

 

Thank you for choosing TurboTax.

New Member
Oct 30, 2024 8:41:54 AM

How to access TurboTax online? I went to the payment screen and it looks like they want to send me something. (I’m on a Mac and I need to do this ToDAY, as it looks like access will cease after tomorrow). This is for 2023 taxes. TY!

Moderator
Oct 30, 2024 9:09:16 AM

@Velovert If you are using TurboTax Online for Canada, you can start a 2023 tax return here: https://ww1.2023.ca.turbotaxonline.intuit.com/

 

If you are preparing a US tax return, please visit the website for TurboTax USA.