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New Member
posted Feb 8, 2024 6:05:09 PM

I purchased turbo tax from Costco - the activation code will not work. I keep getting an error message

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3 Replies
Intuit Alumni
Feb 9, 2024 5:32:45 AM

Did you buy the TurboTax Online or the TurboTax Desktop/Download software? What error message are you getting?

 

Whether you are using our TurboTax Online or CD/Download version, please follow the link below relating to your version of choice to receive the guidance you need.

In the online edition of TurboTax, how do I use a prepayment code?

Understanding your TurboTax product license code

Thank you for choosing TurboTax.

New Member
Feb 13, 2024 6:16:32 AM

activation dint work the first time now i cant use the activation code again

Intuit Alumni
Feb 13, 2024 7:16:25 AM

Whether you are using our TurboTax Online or CD/Download version, please follow the link below relating to your version of choice to receive the guidance you need.

In the online edition of TurboTax, how do I use a prepayment code?

Understanding your TurboTax product license code
 

If you are still having difficulties please let us know if you bought TurboTax Online or TurboTax Desktop/Download?


Thank you for using TurboTax.