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New Member
posted Feb 22, 2024 9:05:40 PM

I was charged twice

I was charged 23.73 twice on Feburary 22nd 2024.

0 4 70
4 Replies
Intuit Alumni
Feb 23, 2024 6:07:31 AM

Your refund request has been approved and will soon be processed. You can expect to see the refund appear on the original payment method used on the original order. Refunds are usually processed within 2-3 weeks, but processing time can vary based on your credit card company.

 

Thank you for choosing TurboTax.

New Member
Apr 5, 2025 11:10:03 AM

My mastercard shows being charged twice. April 4 2025. 84.00 and 70.56. please correct and return one of the payments

New Member
Apr 5, 2025 11:51:17 AM

I would suggest that you call your credit card and dispute the charge.

Turbo Tax refund is a nightmare (it is even worse than the customer service).

If you are lucky, you may get your money back before the next tax session.

 

just my two cents

Moderator
Apr 6, 2025 6:11:53 AM

@wardmcneil We have sent you a private message; please check your community inbox.