I was charged twice

[Swhyte]

I was charged 23.73 twice on Feburary 22nd 2024.

[TurboTaxGinette]

Your refund request has been approved and will soon be processed. You can expect to see the refund appear on the original payment method used on the original order. Refunds are usually processed within 2-3 weeks, but processing time can vary based on your credit card company.

Thank you for choosing TurboTax.

[wardmcneil]

My mastercard shows being charged twice. April 4 2025. 84.00 and 70.56. please correct and return one of the payments

[Alex156]

I would suggest that you call your credit card and dispute the charge.

Turbo Tax refund is a nightmare (it is even worse than the customer service).

If you are lucky, you may get your money back before the next tax session.

just my two cents

[TurboTaxAniqua]

@wardmcneil We have sent you a private message; please check your community inbox.

[wai13]

hi, i was charged twice on my visa card, please refund it.

[TurboTaxAniqua]

@wai13 A private message will be sent to you. To access it, please log in to your TurboTax community account and click on the envelope icon in the top right-hand corner.