I cannot even instal turbotax. It just freezes at the first window when launched
trying to install and nothing happens
I put the cd in, but installation did not start.
Please try to download your software using this link- https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-download-edition-of-turbotax/00/873703
You will scroll down to where you see the TurboTax boxes and you will click on the one you had purchased, to download.
If this doesn't work please contact our customer service -
https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707