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Level 1
posted Feb 22, 2022 12:30:21 PM

Locked Forms

 

Hello

I get a locked form error that prevents me from submitting my taxes through Netfile. 

None of the forms on the list of locked forms have any relevancy to my tax return.

 

How do I resolve this issue. I am currently on vacation in Mexico and the 1-888 number cannot be reached from here without paying long distance charges. 

 

Thanks

 

 

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1 Replies
Moderator
Feb 23, 2022 2:21:29 PM

If you are using TurboTax CD/Download, please make sure that your software is fully updated. This TurboTax FAQ has instructions on how to update TurboTax CD/Download: How do I update TurboTax if I have the CD/download edition?

 

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