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New Member
posted Mar 20, 2020 11:58:18 AM

No e receipt recieved

I downloaded TurboTax Standard Mar.15/20.  Received confirmation page only, no receipt or installation number.  Transaction id 02479B  Order #E[phone number removed]

. please send e receipt with installation key and instructions.

0 4 1150
4 Replies
Moderator
Mar 21, 2020 3:18:32 PM

For help with this issue, please message us on social media or contact us by phone.

 

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Returning Member
May 16, 2020 1:43:17 PM

I purchased the Turbo Tax on line version.  I downloaded it,  started my return, now I am unable to find my receipt number.  Can you find it in my account?

Level 15
May 16, 2020 3:16:29 PM

Please contact our customer service for assistance- They can help you by sending you a receipt.

https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707

New Member
May 17, 2020 8:05:53 PM

transaction date 

April 22 2020

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Mastercard