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New Member
posted Apr 3, 2022 7:58:05 AM

Payment before filing

I have completed my income tax return, but before I can file I have to review my order and pay for the product I have used (Turbo Tax Premier).  After pressing the start button to begin the Review, I got a white page with little aqua marine dots swirling about loading my information but nothing else. The session time out warning came on, and still there was no progress.  I have tried this process several times with the same outcome.  How do I pay  and file?

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1 Replies
Moderator
Apr 7, 2022 10:16:22 AM

Please clear your browser cache (or use a different browser) and try again. This FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

 

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