Hi,
As per title, I have changed my phone number, I'm not able to receive text message through that number and unable to login. I tried the alternative method but it says "You have reached the maximum number of attempts." What can I do? Can I talk to a real person and get access to my account?
Thanks!
I have the same issue. DId you get a resolution to this problem? Cannot access my account because i changed my phone number.
I am also in this situation. Has anyone had any resolution?
Same problem here. It seems there's no way to talk to a turbotax agent, I've looked everywhere in the website
Hi all,
I managed to reach them during working hours on this #: [phone number removed].
Unfortunately, they were not helpful because the new number i gave them for my account has still not been updated. We need to report Turbotax to the consumer bureau:
(http://www.ic.gc.ca/eic/site/oca-bc.nsf/eng/h_ca00000.html)
This is totally unacceptable consumer disregard.
Timo.
They removed the phone number in my last message but it is:
One-e[product key removed]-eight-two-nine-eight-six-zero-eight.
one-huit huit huit-eight-two-nine-eight-six-zero-eight.