☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Dec 31, 2023 10:41:01 AM

Program dosen't answer problem

Downloaded program and the product code dosen't register and won't launch

0 3 745
3 Replies
Intuit Alumni
Jan 2, 2024 8:23:56 AM

We can help you with this. Whether you are using our TurboTax Online or CD/Download version, please follow the link below relating to your version of choice to receive the guidance you need.

In the online edition of TurboTax, how do I use a prepayment code?

Understanding your TurboTax product license code

Thank you for using TurboTax.

New Member
Jan 3, 2024 6:38:59 AM

Read the product code wrong the code was hard to read.  Problem solved

Intuit Alumni
Jan 3, 2024 6:41:34 AM

Thank you for the update. Happy the issue was solved.

 

Thank you for choosing TurboTax.